Terms of service

By creating an account or using QWER Social, you accept these terms. If you use QWER Social for a business, you accept them on the business’s behalf and confirm you’re allowed to, and “you” includes the business.

You must be 18 or older and able to enter a binding contract. Give us accurate details, keep your password safe, and tell us straight away if you think someone else has used your account. You’re responsible for everything done through your account and your workspaces.

When you connect a social account, you let QWER Social access it within the permissions you grant, and publish the posts you schedule to it. Only connect accounts you’re allowed to manage.

Each network’s own terms and policies apply to your use of it and to everything you post there, and you’re responsible for following them.

Networks can change, limit or withdraw the access QWER Social relies on, and can reject or remove posts. We can’t guarantee that a network will accept, publish or keep any post.

If you connect a YouTube channel, you agree to be bound by the YouTube Terms of Service.

You own what you create, upload or import, such as posts, media and brand material. We don’t claim ownership of it.

You give us permission, worldwide and free of charge, to store, copy, process and adapt your content (for example, to resize an image or fit text to a network’s limits) and to send it to the networks you choose, only as needed to run QWER Social for you. This permission lasts until you delete the content or your account.

You’re responsible for your content, and you confirm you have the rights to everything in it, such as images, music, trademarks and other people’s likenesses.

AI features suggest drafts from what you give them. AI can be wrong, or write something unsuitable, so review every draft before you publish it. You’re responsible for what you publish.

What AI features write for you is yours to use, subject to these terms.

QWER Social never publishes an AI draft unless you schedule it, and we never use your content to train AI models. Our privacy policy explains how AI drafting handles your information.

Don’t use QWER Social to:

• break the law, or infringe anyone’s rights, including privacy and intellectual property;
• post spam, or the same content across accounts where a network forbids it;
• harass, threaten or deceive people, or impersonate anyone;
• spread malware, or interfere with or overload the service;
• get around plan limits, security measures or a network’s rules;
• reach accounts or information you’re not allowed to use;
• copy, scrape or reverse engineer QWER Social, or build a competing product with it.

We may remove content or suspend accounts that break these rules.

QWER Social has a free plan and paid plans. Each plan’s limits, such as connected channels, scheduled posts and AI credits, are shown on the pricing page or in the app.

Paid plans are sold through Dodo Payments, our merchant of record, which processes your payment and handles tax and invoices.

Paid plans renew automatically at the end of each billing period until you cancel. You can cancel at any time, and your plan stays active until the end of the period you’ve paid for. If you delete your account, the plan of each organization you’re the only member of ends at once instead.

Refunds: [Refund policy for paid plans]

We may change our prices or plans. We’ll tell you before a price change affects you, and it will apply from your next billing period.

QWER Social will change over time: we may add, change or remove features. If a change significantly reduces what your paid plan includes, we’ll tell you in advance.

You can stop using QWER Social at any time, and delete your account yourself in Settings, as Data deletion explains. Deleting it takes effect at once and can’t be undone.

We may suspend or close your account if you break these terms, if your use puts others or the service at risk, or if the law requires it. Where we reasonably can, we’ll tell you first and give you a chance to put things right.

When your account closes, we delete your information as our privacy policy describes.

We provide QWER Social “as is” and “as available”. To the extent the law allows, we make no promises beyond those in these terms, including that the service will be uninterrupted or error-free, or that any network will publish your posts.

To the extent the law allows:

• we aren’t liable for indirect or consequential losses, such as lost profits, revenue, data or goodwill;
• our total liability for any claim about QWER Social is limited to what you paid us in the 12 months before the claim.

Nothing in these terms limits liability that the law doesn’t allow to be limited, or your rights as a consumer.

If you use QWER Social for a business, you’ll cover our reasonable costs and losses from claims by others that arise from your content or from your breach of these terms.

These terms are governed by [Governing law]. Disputes about them will be decided by [Courts that hear disputes], unless the law where you live gives you the right to bring a claim in your local courts.

We may update these terms. We’ll post the new version here and update the date at the top, and if a change is significant, we’ll tell you by email or in the app before it takes effect. If you keep using QWER Social after that, you accept the new terms.

If part of these terms can’t be enforced, the rest still applies. If we don’t enforce a term straight away, we can still enforce it later. You can’t transfer these terms to anyone else without our agreement; we may transfer them to a company that takes over QWER Social.

For questions about these terms, email support@social.qwer.codes.

QWER Social is run by [Legal name of the company], [Registered address].